Privacy Policy

Here's what we collect to make Pophood work:

We use your data to:

• Create and manage your account
• Display your public profile to other community members
• Show your stories and contributions (respecting anonymous posts)
• Connect pops through story questions (if you've enabled it)
• Moderate content and keep the community safe
• Send transactional emails (like when someone asks a question)
• Improve the platform based on usage patterns
• Comply with legal requirements

We do not sell your data. Ever.

We use trusted third-party services to run Pophood:

We use AI to keep Pophood safe:

• Photos you upload are automatically scanned for inappropriate content
• AI may help surface or organize content
• AI is a tool—it may make mistakes

Community members can also report content, which our team reviews manually.

Every story, every question, every response on Pophood comes from a real pop. We will never use AI to generate content or pretend to be a member of this community.

We retain your data according to the following schedule:

• Account data: As long as your account is active, plus 30 days after deletion
• Content (stories, questions, photos): Until you delete it, or account deletion
• Anonymous content: Indefinitely (no user identity attached)
• Server logs: 90 days
• Moderation records: 2 years (for abuse prevention)
• Backup data: 30 days after primary deletion

We may retain data longer if required by law, necessary to resolve disputes, or needed to enforce our agreements. When you request account deletion, we will delete or anonymize your data within 30 days, except as noted above.

We use secure tools and best practices:

• HTTPS encryption for all data in transit
• Secure authentication via Clerk
• Database access restricted to necessary services only
• Regular security reviews

But no system is 100% unhackable—so just know we'll do everything we can to keep your info safe.

Depending on where you live, you may have rights to:

• Access or download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing emails (we don't send them yet anyway)
• Request we stop using AI on your content

To request anything, just email us at support@pophood.com. No forms. No hoops.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights:

• Right of Access: Obtain confirmation and copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion ("right to be forgotten")
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Lodge Complaint: File with your local supervisory authority

Legal Basis for Processing:

• Account Information: Contract performance (necessary for service)
• Profile Information: Consent (you choose what to share)
• Content: Contract performance and consent
• Automatically Collected: Legitimate interests (security and improvement)

Data Transfers: Your data is transferred to and processed in the United States. We rely on Standard Contractual Clauses approved by the European Commission to protect your data during transfer.

To exercise these rights, contact support@pophood.com with "GDPR Request" in the subject line.

Pophood is intended for adults age 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn we have collected personal information from a minor, we will delete it promptly.

Information About Children: Our users may share information about their children (ages, number of children, photos). This information is provided by the adult user, not collected from children. Adult users are responsible for any information they share about their families.

If you believe a minor has created an account, or if you have concerns about information shared about minors, please contact support@pophood.com immediately.

If you're visiting from outside the U.S., you acknowledge that your data may be processed and stored in the United States, where our servers and third-party services operate.

We do not use advertising cookies or trackers. You can manage cookie preferences through your browser settings. Blocking essential cookies may prevent the site from functioning properly. Blocking Plausible has no effect on site functionality.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law. Depending on the nature and scope of the breach, notification may be via email, posted notice on the Site, or both.

We will provide information about:

• What happened
• What information was involved
• What we are doing in response
• What you can do to protect yourself

We may update this policy. When we do, we'll post the new version and update the effective date at the top. If it's a major change, we'll let you know through the platform or email.

Got questions? Want your data deleted? Just reach out: support@pophood.com